{"id":25359,"date":"2024-11-07T16:08:49","date_gmt":"2024-11-07T16:08:49","guid":{"rendered":"https:\/\/www.easyglue.de\/foire-aux-questions\/"},"modified":"2025-11-14T09:57:20","modified_gmt":"2025-11-14T09:57:20","slug":"foire-aux-questions","status":"publish","type":"page","link":"https:\/\/easyglue.de\/fr\/foire-aux-questions\/","title":{"rendered":"Foire aux questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"25359\" class=\"elementor elementor-25359 elementor-16394\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-c4a6565 wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"c4a6565\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cfd9ab8 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"cfd9ab8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd9eada wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"dd9eada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"title-subtitle subtitle-color-default subtitle-style-default wd-fontsize-xs\">\n\t\t\t\t\tQUESTIONS D'INFORMATION\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Foire aux questions<br \/>\n<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63528ee elementor-widget elementor-widget-wd_accordion\" data-id=\"63528ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-titles-left wd-opener-pos-right wd-opener-style-plus\" data-state=\"all_closed\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tEst-il n\u00e9cessaire de cr\u00e9er un compte pour acheter un article ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Non, mais la cr\u00e9ation d'un compte est \u00e0 votre avantage. En cr\u00e9ant (ou en utilisant) un compte pendant le processus d'achat, vous rendrez 3 choses tellement plus faciles pour vous : <\/p><p>- Suivi de l'\u00e9tat de livraison de votre commande<br>- Modifier ou annuler la commande<br>- Utiliser vos commandes pr\u00e9c\u00e9dentes pour gagner du temps<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tEst-il possible de passer une commande hors taxe ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Oui, dans certaines circonstances. Nous devons uniquement pr\u00e9lever des taxes si vous commandez en Allemagne ou dans l'UE sans num\u00e9ro de TVA valide. <\/p><p>Une fois que vous avez rempli votre adresse de livraison, les taxes sont calcul\u00e9es ou supprim\u00e9es en fonction des informations fournies.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"2\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tCombien de temps faut-il pour recevoir les articles ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Cela d\u00e9pend de l'emplacement. Le d\u00e9lai d'exp\u00e9dition normal est de : <\/p><p>- Allemagne 1-3 jours ouvrables<br>- Union europ\u00e9enne 2-5 jours ouvrables<br>- Europe 2-6 jours ouvrables<br>- Monde 2-10 jours ouvrables<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"3\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tProposez-vous des solutions personnalis\u00e9es ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Oui, nous avons l'avantage de pouvoir vous proposer des produits sur mesure.<\/p><p>Veuillez nous contacter via le formulaire de contact ou notre adresse e-mail shop@easyglue.de<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"4\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tAcceptez-vous les commandes de mon pays ?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Oui, nous acceptons les commandes de tous les pays du monde, \u00e0 condition qu'il n'y ait pas de restrictions l\u00e9gales.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-794a358 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"794a358\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d31487 elementor-widget elementor-widget-image\" data-id=\"5d31487\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/easyglue.de\/wp-content\/uploads\/2021\/10\/about-us-3-video-1.jpg\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>QUESTIONS D&rsquo;INFORMATION Foire aux questions Est-il n\u00e9cessaire de cr\u00e9er un compte pour acheter un article ? Non, mais la cr\u00e9ation<\/p>\n","protected":false},"author":335,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-25359","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/easyglue.de\/fr\/wp-json\/wp\/v2\/pages\/25359","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/easyglue.de\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/easyglue.de\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/easyglue.de\/fr\/wp-json\/wp\/v2\/users\/335"}],"replies":[{"embeddable":true,"href":"https:\/\/easyglue.de\/fr\/wp-json\/wp\/v2\/comments?post=25359"}],"version-history":[{"count":0,"href":"https:\/\/easyglue.de\/fr\/wp-json\/wp\/v2\/pages\/25359\/revisions"}],"wp:attachment":[{"href":"https:\/\/easyglue.de\/fr\/wp-json\/wp\/v2\/media?parent=25359"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}